What To Do After a Car Accident – Club 4X4 Insurance 5 Step Guide

January 8, 2024

Accidents happen, even to experienced drivers… and when they do happen, they’re often overwhelming.

This is courtesy of: Club 4×4 Insurance
Dec 21 2023


If you end up in a car accident, even a minor one, it’s reassuring to know what to do and what information you need to make an insurance claim.

This easy, 5-step guide is designed to act as a guide when things go wrong. Of course, in the case of a serious accident, call 000 first.

Step 1: Breathe, and check if everyone is OK.

The immediate aftermath of an accident can be overwhelming. Take a moment to breathe deeply and stay as composed as possible. Start by checking yourself and others involved for any injuries. Safety should always be the primary concern. If there are any injuries requiring medical attention, promptly call emergency services.

Step 2: Move to somewhere safe.

If your vehicle is movable and not causing an obstruction, try to move it to a safe area away from traffic. Turn off the engine to reduce the risk of fire and activate your hazard lights. If there are debris or potential hazards on the road, and it’s safe to do so, clear them to prevent further accidents. In cases where you’re unable to move your vehicle or debris or your offroad pop top caravan, seek assistance by contacting emergency services.

Step 3: Swap details with the other driver.

Exchange necessary details with the other party involved in the accident. The information you should record includes the following:

  1. Name
  2. Vehicle registration number
  3. Phone number
  4. Residential address


Taking photos of the scene, including the vehicles and any visible damages, can also be beneficial for documentation purposes.

Step 4: Report the accident to the police.

If the accident involves significant damage or injuries, it’s important to report it to the police. An official police report can be crucial when filing an insurance claim, especially for more serious incidents.

Step 5: Contact your insurance provider to make a claim.

After ensuring immediate safety and reporting the incident to the authorities, promptly inform your insurance company. Providing them with accurate details and a timely notification about the accident will smoothen the claims process.

Remember, while these steps provide a general guideline, each accident is different. If you’re unsure what to do, or the situation is getting complicated, it’s best to seek legal or professional advice. Although having car insurance won’t prevent an accident, it may cover you financially if your vehicle is damaged or if you damage someone else’s vehicle or property.


Disclaimer: All Insurance Companies have their own required procedures and protocols to follow following an accident – please make yourself aware of these and be familiarised with your insurers terms and conditions.

Frequently Asked Questions

Welcome, some frequently asked questions are as follows, if you don't find an answer, please contact us via email or phone:

Allroad are an ISO 9001 accredited manufacturer and makes every effort to build the highest quality Off-Road RV’s and provide a 3-year warranty on the van chassis, all structural components and frame, and free replacement for other parts to the original owner…obviously, as one would accept, any man-made abuse is excluded.

We all start somewhere, some of us dip our feet and others dive right in. It often comes back to the size and type of tow rig we have that determines one’s limitations or some of us just want to keep it simple.

At Armadillo we are experiencing couples that have had the larger set-up now downsizing, some just because the family have flown the coop, others because they now have time to go to those out of the way spots, so the bigger van no longer suits.

We offer vans with just main beds and others with additional beds or fold-away bunks, so it is easy to take the grandies to some of those wonderful hideaways.

After sales service is everything, don’t know about you, I like to treat people the way I expect to be treated.

We have all pushed for more than what would be expected, sometimes it needs to be done.

At Armadillo we do have the luxury of ongoing support from our partner, whilst Allroad makes every effort to build the highest quality RV things can still go wrong, regardless, they provide a 3-year warranty on the van chassis and frame to the original owner, …obviously, as one would accept, any man-made abuse is excluded.